The authenticated deletion starts immediately and cannot be undone.
If you cannot access the app, send a request from the email address attached to the account to the verified developer contact shown on the FamilyCellMap Google Play listing. Use the subject “FamilyCellMap account deletion” and include only the account email address. The operator may verify control of the account before deleting it. Do not send a password, social-login token or reset code.
Messages authored by the account are stripped of text, location and media and become content-free tombstones. Full-content forwarded copies of those original messages are also tombstoned. Tombstone rows are normally removed after 30 days.
Safety reports about the account may be retained with the account link anonymized when needed for safety or legal obligations. The service removes the account's pseudonymous samples from its bounded Wi-Fi learning reservoir and recomputes or drops every affected access-point state. Communal cell fingerprints and learned Wi-Fi AP/sector map aggregates that then contain no attributable raw contribution may remain for up to 180 days after last confirmation; stale unpublished cell-tower aggregates may remain for one year. Published k-anonymous cell-tower map aggregates without account IDs may remain as learned map data. Database access to deleted media is removed immediately. Every affected object key is placed in a durable deletion queue in that same transaction; removal is attempted immediately and retried hourly until the object store confirms deletion. A storage outage may therefore delay physical removal, without losing the deletion request.
For more detail, read the Privacy Notice.